.page-module__bs5l6q__container{max-width:896px;margin-inline:auto;padding:2rem 1rem}.page-module__bs5l6q__header{padding:.75rem 1rem}.page-module__bs5l6q__card{border:1px solid color-mix(in oklab,var(--text-light)60%,transparent);box-shadow:var(--shadow);background:#fff;border-radius:14px}.page-module__bs5l6q__title{color:var(--foreground)}.page-module__bs5l6q__statusBadge{letter-spacing:.02em;border-radius:999px;padding:.125rem .5rem;font-size:.75rem;font-weight:600}.page-module__bs5l6q__statusOpen{color:#9a3412;background:#fff7ed;border:1px solid #fed7aa}.page-module__bs5l6q__statusAnswered{color:#155e75;background:#ecfeff;border:1px solid #a5f3fc}.page-module__bs5l6q__statusClosed{color:#3730a3;background:#eef2ff;border:1px solid #c7d2fe}.page-module__bs5l6q__msgBubble{border:1px solid #0000;border-radius:12px;padding:.5rem .75rem;box-shadow:0 1px 1px #00000008}.page-module__bs5l6q__msgUser{color:#0c4a6e;background:#eff6ff;border-color:#bfdbfe}.page-module__bs5l6q__msgAdmin{color:#14532d;background:#f0fdf4;border-color:#bbf7d0}.page-module__bs5l6q__iconGhost{border:1px solid color-mix(in oklab,var(--text-light)70%,transparent);background:color-mix(in oklab,var(--surface)80%,transparent);width:34px;height:34px;color:var(--foreground);border-radius:10px;justify-content:center;align-items:center;display:inline-flex}.page-module__bs5l6q__iconGhost:hover{background:color-mix(in oklab,var(--surface)60%,transparent);box-shadow:0 1px 2px #0000000f}.page-module__bs5l6q__iconDanger{color:#991b1b;background:#fff1f259;background:lab(96.2826% 4.99681 1.29451/.35);border-color:#fecaca}.page-module__bs5l6q__iconDanger:hover{background:#fff1f2a6;background:lab(96.2826% 4.99687 1.29448/.65)}.page-module__bs5l6q__iconPrimary{color:#1e40af;border-color:#bfdbfe}.page-module__bs5l6q__iconMuted{color:#374151}.page-module__bs5l6q__iconArchive{color:#0f766e;background:#f0fdfa73;background:lab(98.2726% -4.81766 -.113332/.45);border-color:#99f6e4}.page-module__bs5l6q__iconArchive:hover{background:#f0fdfab3;background:lab(98.2726% -4.81763 -.113344/.7)}.page-module__bs5l6q__actionIcons{gap:.375rem;display:flex}.page-module__bs5l6q__actionIcons.page-module__bs5l6q__column{flex-direction:column}.page-module__bs5l6q__actionsStack{flex-direction:column;align-items:flex-start;gap:.5rem;display:flex}.page-module__bs5l6q__itemCard{border:1px solid color-mix(in oklab,var(--text-light)55%,transparent);background:#fff;border-radius:12px;transition:box-shadow .2s,transform 50ms;box-shadow:0 1px 2px #0000000a}.page-module__bs5l6q__itemCard:hover{box-shadow:0 2px 6px #00000014}.page-module__bs5l6q__confirmOverlay{z-index:60;background:#00000080;place-items:center;padding:1rem;display:grid;position:fixed;inset:0}.page-module__bs5l6q__confirmCard{width:100%;max-width:28rem}.page-module__bs5l6q__confirmTitle{font-weight:600}.page-module__bs5l6q__confirmText{color:#374151;font-size:.9375rem}.page-module__bs5l6q__softHeader{background:color-mix(in oklab,white 70%,var(--surface)30%);border:1px solid color-mix(in oklab,var(--text-light)65%,transparent);border-radius:10px;padding:.5rem .75rem}.page-module__bs5l6q__subjectWrap,.page-module__bs5l6q__historyHeader{background:#f8fafc;border:1px solid #e5e7eb;border-radius:10px;padding:.5rem .75rem}